jB
john B

1 reviews | Active since May 2013

11 Feb 2015, 21:07

Pathetic Service -

Good Day<br> <br> I hope that someone at your office can assist. My Mom Miss BD Samuels *** has been a client of you for quite some time but is not receiving the service. After numerous cable theft she decided to get the radio option installed which was done by one of your technicians late 2013. The consultant that apparently services the area or my Mom named Jacky was suppose to come out. After phoning and leaving several messages for Jacky she just don't reply. No training was provided on how the radio system works and what is even worse is that you guys deducted your annual radio fee already.<br> <br> My mom can be contacted on *** or ***if you struggling to get hold of her you can contact me on *** and I will give her the message.<br> <br> Should this not be sorted I will be forced to take action.

0
Replies (1)
Adt Security
Adt Security's reply12 Feb 2015, 09:22
Official
Hello jhn.bell2@,

We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.

Kind regards
Customer services