Pathetic Service

i recently had a alarm installed on my premises and paid the fees as requested... What was not explained to me by the agent is that an amount R100 and odd will be deducted from my account....I Then received a call from a woman who told me the deduction will be going off on Friday the 06/02/15....Up until today no deduction has gone off from ADT... if this is going to reflect a negative impact on my name in whatever way i will instruct my attorney to take legal action against ADT... we will then go to the court of law....Rectify this or face legal action as it is not my fault someone not doing their work...llewellyn freeks was the agent who assisted me initially