Pathetic SERVICE

ADT Polokwane and their head office/ customer service centre is non-existent We have been struggling with our alarm system. We went to the Polokwane office but it was closed on a Saturday???? We contacted the customer centre and spoke to a number of consultants. They make empty promises that they will call you back, but in the end, you have to call them again. The technician by the name of Joel is apparently on standby however he is nowhere to be found, the contact centre could not even find him, we tried calling him and texting him but to no avail. We spoke Lucky, Kappa, Lerato, Khensani, Porchia the co-ordinator was supposed to call us, but we are still waiting. We contacted the contact centre again and asked to speak to a supervisor or manager but we were informed that they cannot give out their numbers. What nonsense is this, are they not supposed to assist their clients? It has been 4 hours ago and we are still waiting for any service. ADT your service is pathetic!!!!!!! I will not recommend ADT to anyone and will rather contact National Security and will surely tell friends and family about my experience.