Over charging for guard after break in

<p>My house was broken into on 29th December 2016. ADT toook 25 minutes to arrive at the premises. Due to the time of year I was unable to make the house secure so ADT supp**** a guard until the windows and door was fixed. </p> <p>I was then invoiced for 2 shift too many. I was assured that they would ressolve the matter but my bank account started to be debited. I again spoke to Accounts and spoke to a very helpful lady , I think he name was Nicki, who said that credit would be raised and I asked for it to be set off against the final invoice. </p> <p>Imagine my horror when more debit orders were processed!!!!</p> <p>I again phone ADT yesterday at 13:55. I spoke to Nancy who would not put me through to Accounts without asked me all the Security questions. She then asked me why I wanted to speak to them . She then put me through and I waited 10 minutes without anyone answering the phone. I am sure ADT hopes you will just give up.</p> <p>So I suggest that everyone should double check any statement from ADT for casual guarding as it is aextremely expensive when they charge for services not rendered.</p>