JL
Jimmy L

1 reviews | Active since Jun 2018

02 Nov 2018, 19:19

Over charged on my debit order

I have always had a debit order of R 436.94 with ADT security since the 15% VAT increase. I see I have now been debited R 474.09, why? I didn't have any call outs for the month of October, I haven't received a letter in regards to a price increase, so why now without any reason have you debited my account with an extra R 37.15? If you cant give me a reason I would like to cancel my contract!

0
Replies (1)
Adt Security
Adt Security's reply05 Nov 2018, 08:30
Official

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.


Kind regards
Fidelity-Adt