Opportunistic *****s

<p>WE have belonged to ADT for a lonf time. I fell sick and unfortunately couldnt afford to pay and unsubscribed last year December.</p> <p>We were in arrears and had to pay that amount up then only we got confirmation that the subscription was cancelled.</p> <p>On Friday, May 13, 2016 8:51 AM, "DANIELS, SHAYNA [Adt Security - Head Office]" ********** wrote:</p> <p> </p> <p>Ticket: E0D0C ********** 1 Re: Fw: Payment/jac oo232</p> <p>Dear Mr Jacobs,<br /> <br />I confirm that we have processed your cancellation request with immediate effect as per the original letter received and also our telephonic conversation of yesterday.<br /> <br />Kind Regards,<br /> <br />Shayna Daniels<br />Customer Service Centre Agent</p> <p>On the 30/08/2016 we received an sms : account JAC00232 reflects an overdue amount which will be taken via debit order. For enquiries contact Mosima on ********** .</p> <p>The debit order was put through and was reversed by the bank cos there was no money in the account.</p> <p>So in other words, not only did they try and ***** R99.00 but also incurred us bank charges of R130.00.</p> <p>Is this the norm under which these people operate?</p> <p>ADT is a company that is supposed to safeguard us from *****s, but it seems like they are the biggest *****s.</p> <p> </p> <p>So very disappointed in them.</p> <p> </p> <p>When we phoned 9 days ago, we were promised that someone would phone us.. pffffttttt....</p> <p>As yet, no one has bothered to rectify this or apologise.</p> <p> </p> <p>I want my money back that they incurred on me. I do not want stories or excuses...</p> <p> </p> <p> </p>