Only complaint was on Friday evening when I had an emergency with my Nissan Almera,The ADT security guard was very unprofessional,rude he sterio typed us based in the area we were from

Only complaint was on Friday evening when I had an emergency with my Nissan Almera,The ADT security guard was very unprofessional,rude he sterio typed us based in the area we were from.The officer was only site for 2 minutes and said he must go to attend to other emergency,I begged him not to go as my wife and myself were stranded in a township in Kuilsriver and feared for our lives as we waited for 3 hours on a locksmith to assist us to open our car door.