gG
gbandey G

1 reviews | Active since Aug 2016

19 Sept 2026, 12:24

Ongoing Alarm Unattended

Neighbors alarm has been going for 4 days straight and ADT have done nothing about it as the client is away. Every time I phone they say it will be sorted and nothing happens. Useless service and wouldn't recommend them to anyone.

0
Replies (1)
Adt Security
Adt Security's reply21 Sept 2026, 09:17
Official
Dear Bandey


We take note of your complaint. Thank you for bringing this to our attention. We will fully investigate this matter and have escalate the issue to higher management. A senior person will contact you to discuss further.


Kind regards
Fidelity-ADT