IS
Inus S

1 reviews | Active since Jul 2011

18 Mar 2019, 11:56

One month later and still no response

Charged for technical call-out. Technicians did not fix the problem. No follow up appointment scheduled. No quote received to fix problem. Been trying to get this sorted out for the past month. Call centre absolutely useless. Sent multiple e-mails, but no reply.

Worst company I ever had to deal with!!

0
Replies (3)
Adt Security
Adt Security's reply18 Mar 2019, 13:14
Official
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.

 


Kind regards
Fidelity-Adt
IS
Inus S's update18 Mar 2019, 14:09
Reviewer Update
This was your standard reply a month ago, but nobody contacted me.
IS
Inus S's update19 Mar 2019, 13:11
Reviewer Update
Not surprised, but still no response by ADT!!