1 reviews | Active since Apr 2011
Not specifying that I was signing a 2 year contrac
So I'm moving after renting a house for a year. I only signed a year lease. When I moved in I carried my adt over to this house. Anthony the consultant came to see me. Not once did he mention I was signing a contract. He just said I'm signing to say he had been to see me etc.. So my lease is up and I'm moving.. As I have always done in the past I phone to cancel adt and I am told I'm bound to a 2 year contract and I cannot get out of it. I explain what happened and am told there is nothing they can do. In all the years I have used adt it has always been month to month. Anthony abused my trust most probably to get a higher commission. Where I am moving they have security so why should I pay adt for 2 years when I don't even live here. This was wrong on so many levels and I feel my trust was abused. Not once did he even mention the word contract. Y would I sign 2 years when I only signed a year lease in this house? Please look into this as it is very dishonest and disgusting to con people like this. Anthony should be ashamed! I'm living in Lambton Germiston.
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
