Not My Account - Bad Attitude Reaction Officer

Good Day<br> <br> Could you please update you records with Debtsource *** I am not Mr Ndlovu, I notified them about a month ago that they have the wrong contact details and still I receive messages from them.<br> <br> Then about two weeks ago my alarm went off, I got back home and didn't find your reaction officers slip at my gate. I then had a look on my CCTV system and saw your car at my gate it stood there for about two min and then just left, the reaction officer didn't even bother to get out of the car. I phoned your call centre and they send him back to me, I asked him why he didn't get out of the car and inspected the property, his answer was that when he approched the property he saw there were spikes on the wall so he knew that no one could climb over and he saw both my dogs at the gate so he knew there was not a problem. He then gave me a F@#$ YOU attitude when I told him surely he needs to get out of the car and just check to see if he can see that everything is ok. I then reported this with your call centre and was told that his manager would contact me this is now two weeks later and I have not heard a word from ADT.