JB
Juan B

1 reviews | Active since May 2017

20 Dec 2023, 18:17

NOT making use of their automated response system highlight many flaws at ADT

Somehow since beginning December 2023 the ADT automated phone service stopped working and agents call you once the alarm triggers. Their response time took very long and many flaws got expose. I notified them that I no longer require their poor service, and signed up with another company.

0
Replies (1)
Adt Security
Adt Security's reply21 Dec 2023, 15:34
Official
Dear Juan B

We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.      
 
Kind regards
Fidelity-Adt