VM
Vusumuzi M
1 reviews | Active since Mar 2018
22 Oct 2020, 15:46
Not happy
ADT is charging me to fix the alarm sensor which was installed in December 2018. the sensor just went fault on its own before even 24 months reaches and when I reported the fault sensor they are telling me I must pay for it , which is crazy.so it means they are installing useless sensors or low quality.
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Replies (2)
Adt Security's replyOfficial
27 Oct 2020, 07:04 Dear Vusumuzi
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's reply27 Oct 2020, 07:04
Official
Dear Vusumuzi
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
VM
Vusumuzi M's updateReviewer Update
28 Oct 2020, 05:23Thank you @ Adt technician by the name Isaac for sorting my issue even if I had to complain first before willing to assist me.
VM
Vusumuzi M's update28 Oct 2020, 05:23
Reviewer Update
Thank you @ Adt technician by the name Isaac for sorting my issue even if I had to complain first before willing to assist me.