non existing armed response service.

<p>Tonight at about 21h50 a burglar jumped over our fence into our back yard, I emediatly pressed my panic batton to my sad wake up call that help is no where to be found in need when you are in danger. ADT phoned and we requested a armed guard to come out imediatly. A guard did pitched a few minute later but did not bother to go into the back yard where we were watching the burglar highding in our neigbours erf. I have a side gate which is locked. ADT have a remote with the key required to gain access to the back of the erf. While the armed person were on the erf in the front yard I pressed my panic button again to try and draw his attention to the back without any success he left I had to go out to the front to get his attention as he was already out of the erf and on his way. I asked him why he did not come to the back. His excuss was the side gate is locked. However he took the ADT access keys from the box and walk to the back and meraculiously he could then open the side gate. However it was to late as the burglar already ran away at that time. He even left a note in my front door "All seem to be in order" How can things be in order if you was not even in the back of the erf? How can things be ok if a panic button is pressed while you are on the premises???? What is the use of paying my fee each month if this is the service I get???Interesting on the ADT note is TOP SAFETY TIPS FROM SOUTH AFRICA'S LEADING SECURITY PROVIDER. saying" Report any suspicious persons to the ADT Monitoring Centre. Ha HA what a joke. It was exactly what I did. I even phoned the emergency number again and asked why did I did not get service in time of need and the phone was just hang up on me. Well I will do the same with your premium just stop it.</p>