JT
James T

1 reviews | Active since Nov 2013

06 Mar 2017, 08:34

NO TECHNICAL SERVICE

<p>My ADT alarm system went faulty on a Saturday. I phoned and the informed me that the Technical department will be notified.</p> <p>On Monday I phoned the Technical department myself because I was going away for a week on Tuesday. I spoke to Kelvin who informed me that the will only be able to send some one out on Wednesday, when I will be gone already!!</p> <p>But he said, The will be able to send a technician the same day but at a extra cost of R350!!</p> <p>This is ******ing clients because in this country we cannot wait to days for the alarm to be fixed!</p> <p>Let everybody know, DON'T USE ADT!</p>

0
Replies (2)
Adt Security
Adt Security's reply07 Mar 2017, 07:22
Official

We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.


Kind regards
Customer services

Best regards,

JT
James T's update07 Mar 2017, 08:15
Reviewer Update

Some one phoned to confirm the booking I made myself for technical service, but NOTHING about solving the bad service!!!