MA
Merrin A

1 reviews | Active since Jul 2016

07 Jul 2016, 11:36

NO SERVICE POOR SECURITY!!!!!

<p>After 4 complaints to ADT 3 via their site and 1 telephone call, i have still not receoied a call back or anything</p> <p>You guys are quick at debiting my account but when the alarm trips no response sent at all and no phone call regarding our safety is made............... I will escalate this as far as possible as this seems like a money making scheme.... also ADT no longer response even though you say that STALLION is helping you out *****, the alarm tripped and they responded once after 1:30 hours what safety is this??????!!!!!!!!!!! I called and the head office said she will escalate to the regional manage never happened POOR SERVICE!!!!!!!!!!!!</p> <p>Still when the alarm trips no calls are made or no response is sent out, dont Waste my time i will be cancelling my service and sharing thsi as far as i possibly can!!!!!!!!!!!!!!</p>

0
Replies (2)
Adt Security
Adt Security's reply07 Jul 2016, 12:14
Official

Dear Merrin

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.


Kind regards
Customer services

Best regards,

MA
Merrin A's update13 Jul 2016, 08:54
Reviewer Update

still no call or message!!!!!!!!!!!!!!!!!!!!!!!!!!!!