No Service or Help - The Worst

I have been trying for 5 months to get service out of ADT I have set my alarm several times but still does not work, okay its due to load shedding but still I have to pay my monthly fee regardless. The CEO does not reply or even get someone to call me.<br> They are considered the worst security company in Gauteng just no back up no service and if they call its after hours when its a business premises.<br> Who does one turn to to get help? Who carries the cost if the premises get broken into?<br> So if you want to consider ADT think twice they are totally useless in inefficient the pointer is leading directly to the CEO who does not reply so what do you expect at the bottom