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I have previously advised that I am unable to afford ADT's increase as we both lost our jobs due to covid.....they made an arrangement for less for a few months however all of a sudden started taking almost double - I have queried this 3 times via email already....TO NO AVAIL....THEY DON NOT REPLY ON ANY OF MY EMAILS!!!!!! Thea Lategan <***> Mon, Dec 26, 8:05 AM (1 day ago) to alwaysthere.c

2nd request - re last month's amount paid R792

PLEASE KINDLY ADVISE WHY MY FEE IS SO HIGH AS I HAVE SPECIAL ARRANGEMENTS IN PLACE FOR A LOWER FEE OF R450 DUE TO THE FACT THAT WE ARE BOTH UNEMPLOYED AND CANNOT AFFORD THE 792......

PLEASE CHECK YOUR RECORDS AND ADVISE ACCORDINGLY.

IF ON THIS 2ND REQUEST I DO NOT HEAR FROM YOU, I WILL UNFORTUNATELY HAVE TO CANCEL MY ADT AS A WHOLE