EN
Erica N
1 reviews | Active since May 2016
06 May 2025, 10:43
No service
Phoned ADT to report a problem with our light outside that does not show if the alarm is on or off, said they would sent someone on the 29th April 2025 in the morning as I work in the afternoons. It's in 6th May 2025 and we still waiting for the call/visit to sort out the problem. 20+years of supporting a business and this is what we get in terms of service.
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Adt Security's replyOfficial
06 May 2025, 10:50 Dear Erica Nel We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Adt Security's reply06 May 2025, 10:50
Official
Dear Erica Nel We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Adt Security's replyOfficial
06 May 2025, 10:51Dear Erica Nel We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT
Adt Security's reply06 May 2025, 10:51
Official
Dear Erica Nel We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further. Kind regards Fidelity-ADT