NO service

<p>Contacted ADT fix a fualty camera, had to phone numerous times, I finaly received a sms that they would attend to the problem on Monday 24 July '17, nobody came.</p> <p>Contacted them again, asked why the problem was not attended to, and why nobody called to cancel the scheduled visit, all I got were lots of excuses about personal problems the technician is going through??? ADT then undertook to attend to the faulty camera on Thursday 27/7/17. A Technician came, diagnosed that camera needs to be replaced, he would be back with a new camera, never happened, never heard from ADT again.</p> <p>I Called the call centre on 2/8/17, spoke to Neo, he would send a mail to their technical department, nothing happened thereafter.</p> <p>I Called the call centre on 8/8/2017 demanded to speak to the MD, first operator put me on hold, never came back to me, I terminated the call after waiting for 10 minutes</p> <p>I Called again, spoke to Lerato, was put on hold, I terminated the call after 5 minutes on hold.</p> <p>Thereafter my calls got rejected until I switched off the Caller ID on my phone....</p> <p>On the next call that was accepted I spoke to Sinocenthia, was put on hold, I terminated the call after holding for 5 minutes.</p> <p>I Called back again, spoke to Nokuthula who promised that Jordan Nwabisa the head of the call centre would call me within 30 minutes, never happened.</p> <p>Called again, spoke to Talent, same outcome as above....</p> <p>ADT is clearly too big and too disconected from their client to provide any level of service, after having been a customer for decades, time to move on...</p>