No Service

On Saturday 19 December 2015 we had a problem with the alarm system at our place of business. This occasion served to be the last episode we were prepared to experience because on Thursday 17 December there was a problem with the alarm and an attempted break in. On many other previous occasions we had been experiencing problems with the alarm system and ADT has compromised our safety and security when they had failed to respond and address their systems failures. On all occasions, ADT has failed to respond to the incidences and failed to contact us as per expectation. Further, the personnel we dealt with yesterday 19 December had the audacity to curse and refuse service. We have requested ADT to remove their non functioning alarm system and they have refused. We've been met with extraordinary bad service, contempt and arrogance. We need assistance to have their radio alarm equipment removed from our business premises and demand a refund for non service.