EB
Este B

1 reviews | Active since Oct 2012

15 Nov 2024, 13:31

NO SERVICE

I am not impressed with their administration system, I have made payment, proof emailed, after they made the error, and then get a sms account in arrears, trying to phone and speak to a manager is impossible, as they make you hold forever just to get disconnected! And then eventually when you do get hold of the administration department, to get told "I can see your account has been paid" then why send a sms!!!

0
Replies (1)
Adt Security
Adt Security's reply15 Nov 2024, 13:53
Official
Dear Este De Beer  We take note of your complaint, and apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss this further.    Kind regards  Fidelity-ADT