No service

I have reported to ADT on the 25th of July that my alarm is not working after the new installation was done in March 2015. I since phoned on a daily basis for a technician to come out for the repair of the alarm and to date no response from ADT.<br> I have written and email to the responsible person but no feedback was received and I have tried to phone him but the phone keep on going onto voicemail.<br> I receive a different story every time that I phone that the technician will come and my mother waits but the technician to not appear at the house. The problem is that this is still a new alarm and feel that according to me this is still under guarantee.<br> My monthly deductions is still going off and feel that I must stop that until the alarm is fixed. <br> I am even prepared to give my cell phone records of all the times and the minutes that I phone and to wait to speak to somebody.