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Tersia E

1 reviews | Active since Jun 2015

04 Oct 2017, 17:10

No response to any communication or promises made

I have struggled since Dec 2016 to get ADT to install my full alarm as paid for but I get just promises. And the last few months I just get that someone will phone me but never does. Logged HelloPeter 31 May - received a promised in June 2017 that they will now come and install. Nothing happened!! Logged HelloPeter 30 Aug - no response Logged HelloPeter 20 Sept - no response Logged HelloPeter 3 Oct - no response Do they even exist?? - ooo yes - they do take my monthly subscription for half an alarm though

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Replies (1)
Adt Security
Adt Security's reply06 Oct 2017, 08:32
Official
We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter. Kind regards Customer service