HC
Henry C

1 reviews | Active since Mar 2015

17 Apr 2015, 20:42

NO RESPONSE AFTER ALARM ACTIVATION

It happens very regularly that no armed response person pitch at my premises after alarm activation. It's now 45 min and no-one arrived yet. Very bad attitude from call center and so-called supervisor. PATHETIC SERVICE. I'm paying for nothing. By now all of the residents are killed and the house emptied!! Now ADT gives load-shedding the blame!!

0
Replies (1)
Adt Security
Adt Security's reply20 Apr 2015, 08:47
Official
Hello HPCYSTER,

We thank you for bringing this to our attention. You will be contacted by someone today to help resolve this matter.

Kind regards
Customer services