LF
Louis F

1 reviews | Active since Nov 2023

10 Oct 2025, 14:29

No response

Alarm faulty, reported on Wednesday promised a call back, reported on Thursday promised a call back, reported again today and still no call back or attendance to the problem since Wednesday. Seems as if ADT has become complacent and not interested in taking customers seriously and should a incident occur they will just say its not their problem although the alarm has been reported for 3 days in a row and they just don't care.

0
Replies (1)
Adt Security
Adt Security's reply14 Oct 2025, 12:31
Official
Dear Louis Fourie
 
We apologize for the inconvenience caused. You will be contacted by our Social Media Officer as soon as possible to discuss further.  Kind Regards Fidelity-Adt