SE
Suliman E

1 reviews | Active since May 2016

05 Oct 2018, 16:37

No response

Despite putting a review on Hello Peter on the 21st September 2018 - I haven't received any response from ADT apart from the usual 'We are attending to this' but nothing to resolve the problem. Accounts TOT0033

SOL 00707

0
Replies (2)
Adt Security
Adt Security's reply08 Oct 2018, 10:53
Official

We apologise for the inconvenience caused. This information has been escalated to the Client services Department. Someone will be in touch with you soon.


Kind regards
Customer services

Best regards,

SE
Suliman E's update22 Oct 2018, 20:28
Reviewer Update
Its now the 22nd of October and I still haven't had any resolution on this matter from ADT. The said they will resolve the matter and work on a refund for the duplicate deductions.