ZB
Zakes B
1 reviews | Active since Oct 2019
07 Oct 2019, 04:47
No response
Been a loyal paying customer for 2 years. In the beginning their response time was amazing, less than 60 seconds. I used to recommend their services to everyone. My alarm was triggered today and I waited for 30min and no response. Its the second time this has happened. My family and I could have been dead already. ADT doesn't care about loyal clients I suppose. What exactly am I paying for?
Helpful (0)
Replies (4)0
Replies (4)
Adt Security's replyOfficial
07 Oct 2019, 12:36Dear Mr Boltman
We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
Adt Security's reply07 Oct 2019, 12:36
Official
Dear Mr Boltman
We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Customer Relations Officer as soon as possible to discuss further.
Kind regards
Fidelity-Adt
ZB
Zakes B's updateReviewer Update
07 Oct 2019, 12:56Thank you so much to the team at ADT for the very quick response. Especially Miche, who arranged for someone to contact me at my convenience to conduct a proper test to ensure all is in working order. Thank you Miche/ADT
ZB
Zakes B's update07 Oct 2019, 12:56
Reviewer Update
Thank you so much to the team at ADT for the very quick response. Especially Miche, who arranged for someone to contact me at my convenience to conduct a proper test to ensure all is in working order. Thank you Miche/ADT
Adt Security's replyOfficial
07 Oct 2019, 14:57Dear Mr Boltman
It's only a pleasure. Glad we could be of assistance. I will relay this compliment to Mishe's Supervisor.
Thank you for taking the time to load the post on Hello Peter.
Kind Regards
Fidelity-Adt
It's only a pleasure. Glad we could be of assistance. I will relay this compliment to Mishe's Supervisor.
Thank you for taking the time to load the post on Hello Peter.
Kind Regards
Fidelity-Adt
Adt Security's reply07 Oct 2019, 14:57
Official
Dear Mr Boltman
It's only a pleasure. Glad we could be of assistance. I will relay this compliment to Mishe's Supervisor.
Thank you for taking the time to load the post on Hello Peter.
Kind Regards
Fidelity-Adt
It's only a pleasure. Glad we could be of assistance. I will relay this compliment to Mishe's Supervisor.
Thank you for taking the time to load the post on Hello Peter.
Kind Regards
Fidelity-Adt
Adt Security's replyOfficial
07 Oct 2019, 14:58Dear Mr Boltman
It's only a pleasure. Glad we could be of assistance. I will relay this compliment to Mishe's Supervisor.
Thank you for taking the time to load the post on Hello Peter.
Kind Regards
Fidelity-Adt
It's only a pleasure. Glad we could be of assistance. I will relay this compliment to Mishe's Supervisor.
Thank you for taking the time to load the post on Hello Peter.
Kind Regards
Fidelity-Adt
Adt Security's reply07 Oct 2019, 14:58
Official
Dear Mr Boltman
It's only a pleasure. Glad we could be of assistance. I will relay this compliment to Mishe's Supervisor.
Thank you for taking the time to load the post on Hello Peter.
Kind Regards
Fidelity-Adt
It's only a pleasure. Glad we could be of assistance. I will relay this compliment to Mishe's Supervisor.
Thank you for taking the time to load the post on Hello Peter.
Kind Regards
Fidelity-Adt