No help from ADT to sort out my account.
I am so frustrated! I am struggling to sort out my account with ADT since 2015!! I've requested via emails and telephonicaly that my payments be allocated against my account. No response. Then ADT handed me over to attorneys, who then listed me as a bad payer on ITC. I've sent numerous emails and spoke to 3 different people at Nimble & ass to assist me in this as well.. Also no response. The last person just cut my call when I've explained my situation. I would really like to sort out my account and settle the balance, but I have no idea how to do it.
Do I need to approach the Ombuds man?
Marietjie Naude ********** 699 **********
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Adt Security's replyOfficial
04 Apr 2018, 08:53We apologise for the inconvenience caused. This information has been escalated to the Finance Department. Someone will be in touch with you soon.
Kind regards
Customer services
Adt Security's reply04 Apr 2018, 08:53
Official
We apologise for the inconvenience caused. This information has been escalated to the Finance Department. Someone will be in touch with you soon.
Kind regards
Customer services