MC
Marius C
1 reviews | Active since Jan 2023
16 Jan 2023, 10:55
NO HELP AND NO SERVICE
Maybe if I post a review here HOPEFULLY some one from ADT would contact me . Sending emails to the email addresses only gets you a ticket number no one responds . I have been trying for months to cancel my subscription of many years but seems they only contact you to send an invoice or statement. Now I am receiving emails that I have been handed over to attorneys. I wonder if I will now get a response.
Helpful (0)
Replies (4)0
Replies (4)Adt Security's replyOfficial
16 Jan 2023, 14:48Dear Marius C
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
Adt Security's reply16 Jan 2023, 14:48
Official
Dear Marius C
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further. Kind regards
Fidelity-Adt
MC
Marius C's updateReviewer Update
16 Jan 2023, 14:51I will be waiting for the call thank you
MC
Marius C's update16 Jan 2023, 14:51
Reviewer Update
I will be waiting for the call thank you
MC
Marius C's updateReviewer Update
19 Jan 2023, 08:39 Day 3 Still NOTHING !!!! No phone calls No reply to my emails NOT even the attornies that you sent after me are replying to my emails . I will take everyones silince as sign that this matter is has been resolved and ignore your communications from now on as you ignore mine.
MC
Marius C's update19 Jan 2023, 08:39
Reviewer Update
Day 3 Still NOTHING !!!! No phone calls No reply to my emails NOT even the attornies that you sent after me are replying to my emails . I will take everyones silince as sign that this matter is has been resolved and ignore your communications from now on as you ignore mine.
Adt Security's replyOfficial
19 Jan 2023, 15:42Dear Marius C
Our apologies for the delay in responding to you post. We will once again escalate this to our JHB Branch and someone will be in contact with you shortly.
Kind Regards
Fidelity-Adt
Our apologies for the delay in responding to you post. We will once again escalate this to our JHB Branch and someone will be in contact with you shortly.
Kind Regards
Fidelity-Adt
Adt Security's reply19 Jan 2023, 15:42
Official
Dear Marius C
Our apologies for the delay in responding to you post. We will once again escalate this to our JHB Branch and someone will be in contact with you shortly.
Kind Regards
Fidelity-Adt
Our apologies for the delay in responding to you post. We will once again escalate this to our JHB Branch and someone will be in contact with you shortly.
Kind Regards
Fidelity-Adt
