MC
Marius C

1 reviews | Active since Jan 2023

16 Jan 2023, 10:55

NO HELP AND NO SERVICE

Maybe if I post a review here HOPEFULLY some one from ADT would contact me . Sending emails to the email addresses only gets you a ticket number no one responds . I have been trying for months to cancel my subscription of many years but seems they only contact you to send an invoice or statement. Now I am receiving emails that I have been handed over to attorneys. I wonder if I will now get a response.

0
Replies (4)
Adt Security
Adt Security's reply16 Jan 2023, 14:48
Official
Dear Marius C
 We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.       Kind regards
Fidelity-Adt  
MC
Marius C's update16 Jan 2023, 14:51
Reviewer Update
I will be waiting for the call thank you
MC
Marius C's update19 Jan 2023, 08:39
Reviewer Update
Day 3 Still NOTHING !!!! No phone calls No reply to my emails NOT even the attornies that you sent after me are replying to my emails . I will take everyones silince as sign that this matter is has been resolved and ignore your communications from now on as you ignore mine.
Adt Security
Adt Security's reply19 Jan 2023, 15:42
Official
Dear Marius C

Our apologies for the delay in responding to you post.  We will once again escalate this to our JHB Branch and someone will be in contact with you shortly.

Kind Regards 
Fidelity-Adt