NO FEEDBACK REGARDING REFUND!

My account was in arrears and I promptly did a EFT for the outstanding amount and sent proof of payment to the consultant I had spoken to before hand.<br> The following month the deducted almost R1000 saying that I was in arrears. I did not give them verbal permission for them to go into my account. I contacted them explaining the situation and I was promised it would be sorted out.<br> I am STILL waiting on a reply, a update or some form of communication. I have spoken to various people over the past two months.Ive sent my proof of payment more than once and still I do not get feedback and neither has my money has been refunded .<br> ADT took R1000 of personal money and basically ignoring my emails and calls to pay it back. This is THEFT!<br> I find it unprofessional that you are quick to debit my account or demand payment when my account is unpaid...yet when you incorrectly remove funds without my permission from my account you act painstakingly slow.<br> This is pathetic!!!!