No

I cancelles my contract with ADT as I moved house, the tenants in the house signed a contract with ADT. My last payment was March as tenants signed contract after the 15th, I contacted ADT a week before I got paid to find out if no deductions will go down, I was promised that all is fine and nothing will be deducted. I checked a week after I got paid and noticed that they deducted. I am struggling until now for me to be credited, each time I call is that this will be sorted. Then next with accounts, then will tell accounts it is urgent. So I don't know what the issue is cause someone at ADT who looked after my account did not do their job to see that cancelation was done successfully. Now it is like I have to beg for my money to be reimbursed.