JB
Jacques B

1 reviews | Active since May 2017

24 May 2017, 12:22

No Contact

<p>I need to cancel my ADT contract due to having moved to a new security company. Currently I am not in South Africa nad cannot phone them, so I attempted to contact them via their online contact form. It has now been two weeks, and 2 attempts at contacting them, and I have still not had any feedback. I wanted the contract to be cancelled from end of May, but due to their inability to respond to contacts, i will have to pay for another month now.</p> <p> </p> <p>Lets see if they will respond to this as they seem to never get back to people that want to leave their service.</p>

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Replies (1)
Adt Security
Adt Security's reply30 May 2017, 08:37
Official

Dear Fidelity Adt client

We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.


Kind regards
Customer services