1 reviews | Active since Sept 2012
No confirmation of cancellation
My ADT contract has expired and I've tried to cancel the subscription at these dates:<br> Jul 20 - Phoned local ADT branch, spoke to Jackie Boshoff, she said I can just formally mail my request for cancellation.<br> Jul 20 - Mailed Jackie for cancellation - no response<br> Jul 21 - Mailed Jackie asking to confirm my request for cancellation - she responds saying request was forwarder to HQ<br> Jul 27 - Mail Jackie to ask why no response received yet - she didn't reply<br> Jul 31 - Mail Jackie and HQ to ask why no response received yet - no reply<br> Aug 2nd - ADT bills me for August and deducts via debit order as usual.<br> <br> To this day (04 Aug) I haven't received a response from either my local ADT branch or the ADT headquarters
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
