JB
Johan B

1 reviews | Active since May 2013

27 Nov 2017, 07:18

No Assistance With Accounts

I received a SMS on the 31 October 2017 where my Account has been SOLD to Norman Bisset & Associates and Contacted them on ********** where I asked for a copy of the ADT Contract I was told I must contact ADT Directly.

So I did and got to the Call Center and they will Mail Accounts with My Request and I have done this on a weekly basis 3 calls from the SMS and still no Contract.

So This is enough no RESPONSE FROM ADT!!!You cant speak to someone in accounts. You have to complete a whole security check when you phone and that is just to send a mail to accounts.

So once your ADT's Client has been SOLD to a collection department you cant get assistance in your account but get OFFERS now with Discounts to settle your account.

0
Replies (1)
Adt Security
Adt Security's reply27 Nov 2017, 10:01
Official

We thank you for bringing this to our attention. You will be contacted by someone to discuss further.

Kind regards

Customer services