No assistance for 6 weeks

Its has being 6 weeks and till today ADT has failed to successfully install and activate our security system in our new home . A gentle man by the name of Shaun came through and assured us that a technician will be sent out to make sure the system that is at the property will let checked and if all is well will activate the system. He didn't bother to check weather the correct devices was installed for a technician to check the system. 3 weeks later after several phone calls a technician was sent out just to find the pro didnt have a transmitter. He then gave us a about invoice to the transmitter . few days later another technician Was sent just to find out something else was wrong . my husband has being calling Art call center and was advised that all be be sorted the 25the July .It is now the 26the July and we still have not heard anything from you guys .I am utterly disappointed and disgusted at the service from Adt. This is unacceptable how difficult is it for art to assist in activation of a system in our new property. Please can get assistance today regarding my art system. If not please cam i get an agent to call me regarding canceling your service. You can get all my details on cell number ***