No Accountants Department to be found...

ADT Fidelity Security Group is absolutley pathetic when it comes to their "virtually non existent" accounts department. No matter who you contact or speak too including an in oerson sales rep i cant seem to get someone from accounts to issue me statements nor update my banking details and as for the useless customer relations Co-ordinator Emmanuel Malaka who doesn't seem to understand emails and doesn't bother to reply which shows a bad attitude its overall DISGUSTING Service i'm receiving. A 1 star isn't even deserving. As for your sales rep telling me that the reason we don't have patrol cars based in our area is because it is a high crime area made me sick to my stomach considering you are a security company and we pay for this service. Our small suburb have gone mainly to ADT so as to have the numbers for more patrol vehicles...perhaps if i told them what your stance is maybe we should look elsewhere. Just disgusting service and attitude from ADT. You can take your contract and stick it if you think you are going to tie me up with such **** service i'll go back to the devil i know.