ML
Mishka L
1 reviews | Active since Oct 2021
13 Sept 2022, 11:35
Never again
Horrible service....!!!! Told my husband to just sign a 3 year contract...not explaining anything to him on what it would include,a week later my husband wants to cancel as we have not used this service and are in know need of it...to cancel a service you have not used cost close to R5000... for WHAT!!!! ADT does not even know where the workshop is located exactly???but I'm paying for a service??? I don't know my husband password when they call and they just ok with that??? What if I was the person bracking in to the building is this so called password not to protect us??? I would never recommend there service to anyone at all pathetic service.....
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Replies (1)Adt Security's replyOfficial
13 Sept 2022, 11:58Dear Mishka L
We thank you for bringing this to our attention.
We will escalate this to our Customer Services agent, who spoke to the Account holder, (Mr Esterhuizen), this morning, to continue liaising with him until resolved.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention.
We will escalate this to our Customer Services agent, who spoke to the Account holder, (Mr Esterhuizen), this morning, to continue liaising with him until resolved.
Kind regards
Fidelity-Adt
Adt Security's reply13 Sept 2022, 11:58
Official
Dear Mishka L
We thank you for bringing this to our attention.
We will escalate this to our Customer Services agent, who spoke to the Account holder, (Mr Esterhuizen), this morning, to continue liaising with him until resolved.
Kind regards
Fidelity-Adt
We thank you for bringing this to our attention.
We will escalate this to our Customer Services agent, who spoke to the Account holder, (Mr Esterhuizen), this morning, to continue liaising with him until resolved.
Kind regards
Fidelity-Adt
