1 reviews | Active since Feb 2015
MY HOUSE WAS BROKEN INTO
Just before Christmas 2014 my house was broken into, which ADT is paid to protect. There was a 17 minute delay between the alarm activation and when the security guard arrived on the premises. Thank you ADT for your prompt reaction time, NOT. My television was ******. On the 6th of February 2015 my alarm was activated at 17h59, the security guard arrived 1h30 minutes later. I spoke to a September and Linda Potgieter at the Rustenburg branch. I was told it was due to load shedding, they would investigate and get back to me. STILL WAITING. So every ******** waits for load shedding to break into houses. That ADT is a very very poor excuse. Going to cancel and move to another security company that can protect me even during load shedding. You, ADT are obviously *********** and like our government, shift blame instead of resolving issues. <br> <br>
We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.
Kind regards
Customer services
We take note of your comments. These have been communicated to our Management Team. You will be contacted by someone later today who can assist you further.
Kind regards
Customer services
