1 reviews | Active since Jun 2015
My Cancellation being ignored
Hi<br> <br> I logged several complaints about the lack of service which included a 40mins response when I pressed a panic in an attempted house *******. If it wasn't for my neighbours I would have been ****** and in worst perhaps even ******ed.<br> <br> I spoke to the are manager Mike and informed him that we have insufficient patrols in the area as there has been a spate of events. 3 days prior to my attempted attack my neighbours son was shot in his hand in an attemped hijack. The ******s decided then to only take his car after beating him.<br> <br> Since there has been no change in the services rendered to my area. Many ADT clients in my road suffered the same fate. I decided to cancel my contract with ADT and sent them a notification of the same.<br> This cancellation was done in April and to date I have had no feedback from ADT.<br> <br> I am still being billed and completely ignored as a customer. <br> As per NCA I pay for a service....there has been no service and I cancelled my service contract, but even that has been ignored.<br> <br> I would like ADT to remove my name from their database. <br> To cancel my contract and never try to contact me again.<br>
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.
Kind regards
Customer services
