Multiple Break-ins & Continued Poor Service

This morning I had arrived back to Robinson Road, Kenilworth, Cape Town via Uber to find the ADT patrol person looking at my car that had been broken into. My friend (who is the one that lives in the Road) and I got quite angry and confrontational as this is possibly the 7th time in 3 years that my specific vehicle has been broken into in this road whist the ADT hut is not even 300m away. The people who broke in had time to get into my boot and un***** my tire (which is *****ed down to prevent moving) and put everything back where it was. Mine isn't the only one either. Another person I know who lives in the road and has to park in the street leaves their car unlocked because it would get broken into otherwise. I cannot do that as my car automatically locks itself after some time.

Now I am stuck, with a broken window and no spare tire because ADT don't train and provision in the area enough. I've literally arrived at this same friends house mid day to find someone had broken into the car and was sitting there looking through their belongings.

In my opinion, this is ridiculous as the car was parked 10m away from one of the sensors that get tagged on the patrol routes.

Why are any of us paying exorbitant rates for pathetic service from these companies.

If it is known that this is a problematic road, why isn't more patrolling provisioned? Why is there one person on a bike to patrol the entire area? Why is it that they can't hear do or see anything of use?

ADT don't want to do anything when the owner of the vehicle isn't a part of the household that pays (ie. I cannot visit my friend because ADT won't do anything if my car is broken into because I don't live there - even though I have had ADT services for my own home)

The way business is run is pathetic. I will be looking to speak to legal counsel on this matter.