MM
Motse M

1 reviews | Active since Nov 2017

07 Jun 2022, 19:12

MOT04971

I activated the adt alarm system in Oct 2021 upon occupying my property. I was promised it will be 3months free trial. To my surprise end of October they started to deduct end of October..I decided not pay for 2months because they have already deducted my account for three consecutive months . I told them they will recoup that amount from that 3 months deduction that was done which was already deduct. They have listed my name on credit bureau whereas it is their mistake. I made several calls to rectify it even now it is not fixed.

Fidelity ADT BLM: FINAL DEMAND: Account (MOT04971) is overdue with (R1297.47). Please settle your account within 14 days to avoid suspension of services. Please contact Dorcas *** to arrange payment. Fidelity ADT.

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Replies (1)
Adt Security
Adt Security's reply08 Jun 2022, 17:26
Official
 We thank you for bringing this to our attention. You will be contacted by our Social Media Officer as soon as possible to discuss further.  
 Kind regards
 Fidelity-Adt  

Best regards,