Most useless security company ever !

How on earth does anyone get anything out of ADT ? ADT is quick to sign you up in a contract for years, but ADT is not capable at all of doing what they should in return. 1) We never see an ADT vehicle in our area. 2) If the alarm does go off, you get an automated recording calling you. 3) If the control room does call, generally it is no less than 20 minutes later (They always deny these points) Then comes the billing: 1) you get billed for things you did not sign up for 2) Your account is debited without permission for these costs. 3) You keep getting SMS's about money outstanding - nobody can tell you what it is for. 4) You phone their offices - you need your great grandparents DNA to get connected - then they ask for all your passwords ! How stupid - you do not share passwords with strangers! 5) When they do transfer you - you are put on hold - then the call disconnects.

What more can we expect from ADT?

When i read the hellopeter reviews, i see here too that all the responses and replies are exactly the same (cut and paste) - i also see everyone has the same problem with ADT.