LW
Lauren W

1 reviews | Active since Oct 2009

24 Mar 2015, 13:14

More bad service

On the 17 March I lodged a complaint about my debit order going through early, not being able to speak to anyone in charge about it and the general bad attitude / service of the employees of yours that I spoke to.<br> I was told in writing that the debit order had been amended to the 25th, as per our original agreement after all this happened by my accounts person Cyrilene.<br> 1) The debit order went through early again yesterday<br> 2) Nobody from Management ever contacted me, despite your assurances that they would<br> 3) Surprise, surprise no response from Cyrilene either to answer why and how this occurred again after such a fiasco last month.<br> Is anyone at ADT able to please contact me with regards to these ongoing issues I am experiencing?

0
Replies (1)
Adt Security
Adt Security's reply24 Mar 2015, 14:44
Official
Hello laurenw,

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.

Kind regards
Customer services

Best regards,