GA
Glenda A

1 reviews | Active since Jul 2013

17 Jul 2017, 11:35

Monthly Threshold of 4x Responses

<p>I would like to lodge a complaint.</p> <p>On numerous occassions when our alarm would go off at home, ADT would call, I would ask not to send out anyone, still security would come to my house. I have also told security I had giving instructions not to send someone out. I have complained to security about this as well as the call centre as we are getting unnecessary bills for threshold responses exceeded.</p> <p>Please look into this matter.</p> <p> </p> <p>Irrate customer</p>

0
Replies (2)
Adt Security
Adt Security's reply17 Jul 2017, 12:46
Official

We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.


Kind regards
Customer services

Adt Security
Adt Security's reply17 Jul 2017, 12:46
Official

We thank you for bringing this to our attention. You will be contacted by someone soon to help resolve this matter.


Kind regards
Customer services