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Angeline M
1 reviews | Active since May 2018
28 Sept 2021, 15:03
Money first security company.
I nearly had a heart attack when i requested for a technician to fit in a new door contact and an extra sensor for my property. I spoke to Vincent and he boldly told me the call out fee for a technician is R500 and i will still be quoted for the extras that i want when the technician is at my house. My monthly premium is less than R500. I find this kind of service and charges ridiculous. They can't even pick up when their devices are faulty and give customer a call, they wait for you to call and charge. Very soon we are due to pay for annual radio service fee. I signed up for home security not *******. How much is your cancellation fee?
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Angeline M's updateReviewer Update
29 Sept 2021, 18:43Now that i refused to pay the R500 call out fee. The technician comes to my property and tells me now they will charge me R579 for labour and still pay for extras. All costs calculated are equal to three months of my premiums. Please Fidelity ADT send me your cancellation fee, your business is too expensive for me.
AM
Angeline M's update29 Sept 2021, 18:43
Reviewer Update
Now that i refused to pay the R500 call out fee. The technician comes to my property and tells me now they will charge me R579 for labour and still pay for extras. All costs calculated are equal to three months of my premiums. Please Fidelity ADT send me your cancellation fee, your business is too expensive for me.