Missed appointments,bad service,no returned calls

Alarm fitted with a remote.<br> Technician leaves.<br> Alarm doesn't work (now not working at all)<br> Phone to rebook<br> Guaranteed for Monday<br> Missed appointment<br> Phone to rebook<br> Waiting list for Tuesday<br> Phone to rebook<br> Guaranteed for late afternoon Wed<br> Phoned on Wednesday and told I had to be at home be at 12 or I'd have to rebook for Thursday<br> I explained the situation to Sylvester who swore he would phone me back<br> An hour later - nothing<br> Phoned and repeated this entire story AGAIN <br> Told that they could do nothing - I would have to leave work again to fit in with their schedule.<br> <br> <br> <br>