MISREPRESENTATION

I am extremely upset AND FRUSTRATED with ADT .No keeping to conditions of new contract reason I had cancelled after being ADT CUSTOMERS for over 2 years.Firstly you take 3 days to send a sms with banking details to pay the activation fee R 150.00 and the radio network fee 275 _ and you requested we deal directly with you because of the previous inconveniences. Secondly you confirmed that once proof of payment is received on the 29/01/2015 , an sms will be sent within 2 hours confirming that our contract with ADT activated, to date no SMS received ,After the call to you 2 days ago you confirmed that the contract was activated on the 02/02/2015 and an email will be sent immediately again no email rec . Your technician which was supposed to be \free"came to the premises today which is after we called again and invoices us for a callout fee and for repairs and instructs my father a pensioner to sign for the invoice without advising him What he is signing"