MISINFORMED OF CONTRACT

<p>On the 1 May 2016 I just moved into a new place which has an alarm system in place. I called ADT to connect it up. On the 6 May 2016, a rep named Bev Strydom visited me to sign the contract. Being the first time I have ever had armed response set up, I thought it was a month to month contract and could be cancelled at any time. Bev did not inform me that I was signing a 24month contract. I tried to cancel the agreement on Friday 27/05/2016 as it is not cost effective for me, I was told that they cant, I am bond to it for 24 Mths. According to me, the 24 months began yesterday and I am still withing the 5 day cooling off period. It was up to ADT to offer the service from the 6 May. I am so angry at ADT Randburg. They refuse to cancel. I also did not get a new system, I am just using an old one. We only have 1 remote, and they refuse to give us another one as 2 was given in the first contract. We have had nothing but hassels from them. Also if you read the papers, you would see that most of the schools in our area that was ******, had ADT as their security company. So I am very sceptical with them. I dont feel safe using them. I am lodging a compaint with the Ombudsman as well. </p> <p> </p> <p>PLEASE CANCEL MY AGREEMENT. MY ACC NO IS VAS00698.</p> <p> </p> <p>ADT'S RESPONSE WILL BE GREATLY APPRECIATED</p>