NH
Nichal H

1 reviews | Active since Dec 2009

07 Jun 2016, 08:23

LYING TO CLIENTS

<p>My alarm system has been giving off false alarms a technician was out to check the system in April, I was advised if the problem still persists to contact ESP alarms again who is contracted to ADT, I have been trying but could not get hold of ESP alarms. I called ADT this morning and was advised my dealer warranty has expired. </p> <p>Is this a tactic by ADT to charge clients extra fees by dealers not answering their calls until the warranty expires ?</p> <p>This is pathetic service by ADT I will advise everyone I know not to take up services with ADT as I was advised by the agent Ernest from ESP alarms that my warranty on the alarm system is for 2 years.</p>

0
Replies (1)
Adt Security
Adt Security's reply07 Jun 2016, 08:36
Official

We thank you for bringing this to our attention. You will be contacted by someone today to discuss further.


Kind regards
Customer services

Best regards,